Terms and Conditions
Sanguine Estate Winery Terms & Conditions
Operational policies for ordering, delivery, cancellations, returns, liability, events, and wine-club participation.
Terms and Conditions
01
Ordering through the website
By ordering through the Sanguine website, customers confirm their details are true, current, and complete, and that all purchasers and recipients are 18 years or over.
Terms and Conditions
02
Personal information
Nova Edition Pty Ltd trading as Sanguine Estate Wines collects personal information when orders are placed and handles that information in line with the Privacy Policy.
Terms and Conditions
03
Delivery and age checks
Deliveries are sent via Australia Post or Aramax. Orders may be refused if the likely recipient appears intoxicated, under 18, or otherwise unsuitable to receive liquor.
Sanguine may request age or identity verification and may refuse delivery where those checks are not met.
Terms and Conditions
04
Cancellations and returns
Orders may be cancelled by Sanguine where products are unavailable, misdescribed, unlawful, or otherwise blocked by the delivery conditions.
Customers may request cancellation before dispatch and may request a return or refund for faulty, damaged, or wrongly described goods in line with the Australian Consumer Law.
Terms and Conditions
05
Non-delivery postcodes
The site currently lists excluded NT Near and NT Remote postcode ranges and notes that these lists may change over time to reflect carrier constraints.
Terms and Conditions
06
Events and photography
Sanguine reserves the right to add, withdraw, reschedule, or substitute event vendors, programs, prices, venues, and audience capacity.
By attending an event, guests acknowledge that photography and videography may occur and that this content may be used for website, social, and promotional purposes.
Terms and Conditions
07
Wine club membership
Joining the Wine Club means agreeing to the relevant wine-club terms and conditions and acknowledging that each tier has different products, services, timings, and price points.